Surpassing any provider and disrupting New Zealand EAP – Thrive Mental Health is now part of the Vitality Works family   Find out more

Vitality Experience

Introducing Vitality Experience (VE), a cutting-edge SaaS platform revolutionizing workplace health with secure data management, real-time reporting, user-friendly portals, and automated booking for efficient and simplified service delivery.

Unrivalled recovery rates of 88%

90% of Employees accept a proactive outreach from a Thrive therapist

5:1 Return on Investment

Vitality Experience is a SaaS based Platform

VE offers a cutting-edge digital platform designed to meet your business’s workplace health needs securely. It allows employees and clients to monitor and manage data in real time.

VE is an all-encompassing Software as a Service (SaaS) platform that has significantly advanced Vitality Works operations. Created to improve and simplify occupational health services, VE has transformed how our services are delivered and our customer experience. With its extensive array of robust features, VE delivers an efficient digital solution that boosts productivity, guarantees precision, and streamlines the entire testing workflow.

Seamless Employee Experience

VE enables employees to book appointments, receive automated reminders, access health results 24/7, and complete online consent forms and pre-screening, ensuring efficient and effective health management anytime, anywhere.

Comprehensive Employer Insights

Employers can monitor service uptake and review aggregated health insights within 48 hours, providing comprehensive oversight to inform strategic planning and decision-making on employee health trends.

Scalable Solutions  

VE is designed to accommodate growing user needs with a highly scalable infrastructure. This flexibility ensures that as your business expands, VE can continue to provide robust, secure, and efficient workplace health management solutions, adapting to your evolving requirements.

Robust Compliance and Data Security

VE is built with top-tier security protocols and compliance measures. By adhering to industry standards and utilizing advanced encryption, VE ensures that all health data is securely stored and managed, providing confidence and peace of mind to all users.

Automated Digital Booking

VE revolutionizes the appointment scheduling process by eliminating manual booking errors and significantly saving time through its automated system. This system allows customers to effortlessly find available time slots and schedule their appointments with just a few clicks. In addition to simplifying the booking process, VE sends automated reminders via email and text messages, ensuring that customers are reminded of their appointments well in advance. This not only helps to minimize missed appointments but also enhances customer convenience and satisfaction. By reducing administrative burdens and providing a seamless scheduling experience, VE’s automated digital booking system contributes to a more efficient and user-friendly service environment.

Convenient Access

Clients and customers enjoy unparalleled convenience as they can access their test results and service information anytime and anywhere through an intuitive interface. This user-friendly platform ensures that vital information is always at their fingertips, whether they are at home, at work, or on the go. By providing 24/7 access to personal health data, the system empowers users to stay informed and make timely decisions about their health and well-being. The intuitive design of the interface further enhances the user experience, making it easy to navigate through various sections, review past test results, and stay up-to-date with any new service information. This level of accessibility not only improves engagement and satisfaction but also promotes a proactive approach to personal health management.

Real-Time Reporting

Clients can stay informed with immediate notifications and updates on completed tests aggregated results, ensuring clients are always up-to-date with the latest information. Consolidated service reports are generated and made accessible to clients within 48 hours, offering a comprehensive overview of employee health data. These detailed reports provide valuable insights that can be crucial for making informed and strategic decisions. By having timely and accurate information at your disposal, you can respond quickly to any issues, optimize operational efficiency, and enhance overall employee health. The combination of real-time updates and thorough reporting ensures clients are equipped with the knowledge needed to drive better outcomes and achieve strategic goals. 

Data Security and Safe Storage

Vitality Experience (VE) is built on the principles of Software as a Service (SaaS) excellence, adhering strictly to industry standards and guidelines to deliver top-notch service. At the core of VE’s offerings is an unwavering commitment to data security and safe storage. By implementing advanced security protocols and encryption methods, VE ensures that all client and customer data is protected from unauthorized access and potential breaches. The platform is designed to be highly scalable, accommodating growing user needs while maintaining robust security measures. This dedication to data protection not only enhances customer trust and satisfaction but also ensures compliance with relevant regulatory requirements. Furthermore, VE’s infrastructure is regularly updated and monitored to address any emerging security threats, guaranteeing a reliable and secure environment for all users. By prioritizing data security and safe storage, VE provides a secure, efficient, and scalable solution that meets the high expectations of its clients and customers.

One-Stop Health Access for All

  • For the User:

    VE allows employees to conveniently book appointments at a time that suits them and will receive automated text and/or email reminders. Participants can also complete online consent forms and pre-screening questionnaires through our easy to navigate platform. Participants can also view their health results in real time, 24/7.

  • For the Employer:

    Employers can easily monitor in service uptake across their employee population and can review aggregated results and insights 48 hours following service delivery completion. Employers can feel confident in the robust data security and privacy standards that are inherent within VE.

“As the General Manager, I am thrilled to announce the launch of our new Vitality Experience system. This innovative platform represents a significant leap forward in how we manage our operations and serve our clients and customers. With its advanced features and user-friendly interface, we are confident that it will enhance efficiency, improve data security, and provide an exceptional user experience. We have developed a system that meets industry standards, ensuring that we deliver the highest quality service and data security to our valued clients. We look forward to seeing the positive impact Vitality Experience will have on our business and the enhanced satisfaction it will bring to our clients and customers.”

Tamsyn ElderGeneral Manager - Vitality Works NZ

Vitality Experience FAQ’s

Vitality experience is a booking platform designed to streamline service delivery and offer delightful user experience.

Vitality Experience uses top-tier security protocols and compliance measures. It adheres to industry standards and utilises advanced encryption ensuring all data is securely stored.

Vitality Experience sends automated reminders via email and text ensuring customers are reminded of upcoming appointments well in advance.

Vitality Experience offers comprehensive reporting with immediate notifications and updates on completed tests and results. Employers have easy access to an overview of generalised employee health data to help make informed strategic decisions on organisational health, safety and wellbeing goals.

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